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Published author, small business owner and skeptical consumer D. Alan Carter has personally developed over 50 websites. Carter brings this practical experience to bear on his reviews of some of the more popular website hosts... including InMotion Hosting.

InMotion Hosting Review | Company's Home Page


"Has anyone used InMotion Hosting?"

InMotion Hosting Review

Below, my take on the popular website hosting service InMotion Hosting. Specifically, pros & cons and my recommendation. Also, Pricing Points, Fast Facts, details from Better Business Bureau reports, and Complaints Summary. --D. Alan Carter

InMotion Hosting Review...
Pros & Cons, Recommendation
About InMotion Hosting...
Pricing Points, Fast Facts, BBB, Complaints

An employee-owned corporation, InMotion Hosting covers the gamut of hosting needs: shared (they call it "Business Class Hosting"), dedicated and VPS (virtual private server) hosting.

The Pros

I like the fact that the company is employee owned. Indeed, associates benefit from profit sharing twice a year. But more importantly, I'm thinking that customers benefit year-round by the reasonable assumption that every associate is highly motivated to ensure complete customer satisfaction. Wouldn't you be?
Data backup every 36 hours is included for all shared plans. Limited to sites 10GB or smaller.
The control panel is cPanel; it's user-friendly and accommodating.
99.9% uptime guarantee.
They can build you a custom website for your business. Admittedly not for everyone, but for those who don't want to put in the time and effort into designing their business website, they've got a design service in-house. Judge for yourself with links to live websites they've done for clients. Free evaluation of your needs.
Award-winning technical support. The company offers unrestricted 24/7 phone, email and chat support. Additional resources include excellent video tutorials, FAQs, a knowledge base and user forums.
90-day money back guarantee (for 1 or 2-year shared hosting packages).

The Cons

If you're looking for unlimited hosting, with infinite disk space, bandwidth and domains, you'll find it only on the company's pricier business plans.

The Wrap Up

InMotion Hosting has a bushel basket of awards under their belt, but none more important than that of CNET Certified Service Provider. All those awards are understandable, since customer service is their forte and perhaps their biggest selling point.

Folks looking for unlimited this and unlimited that at bargain rates will likely be disappointed. But if you have the typical website needs of an individual or small business, you'll likely be very pleased with this service. BTW, this is one of two website hosts that I use personally, and I've been more than satisfied.

With first-class offerings, an award-winning support team, and an organizational structure that rewards employees for company success, I have no trouble recommending...

InMotion Hosting

Best of luck,
D. Alan Carter

Pricing Points:
Shared IP Hosting Dedicated IP Hosting
starting at $5.95 starting at $119.95
Fast Facts:
Company founded in 2001.
InMotion Hosting, Inc. is employee owned, a rare designation among web hosting firms.

Mailing Address: 6100 Center Drive, Suite 1190
Los Angeles, CA 90045

Offices in Los Angeles , CA and Virginia Beach, VA.

The company's network includes over 1,200 Linux servers.
Learn about: Shared, VPS and Dedicated Hosting.
Better Business Bureau:
"A+" on a scale of A+ to F.

A BBB Accredited Business since 06/23/2003.

Link to the company's BBB Business Review.


The number of complaints filed with the BBB "for a business of this size" was below average. The company's response to -- and the subsequent resolution of -- those complaints helped raise Yahoo's BBB score.

As per all top-tier website hosts, there are some complaints posted on Internet forums. But to be honest, I was surprised that there were so relatively few. Here's one at, and another at

All told, the Web is practically devoid of complaints about this company. This feels like a good thing.

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